Store Policy 

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Return Policy

1. All Sales Are Final

   • Due to the nature of our services and products, all sales are considered final.

2. Damaged or Defective Items

   • If an item arrives damaged or defective, please contact Richmond Ultrasound Services within 7 days of delivery.

   • Proof such as photos of the item and packaging may be required.

   • A replacement item or store credit will be issued if approved.

3. Incorrect or Missing Items

   • If your order is incorrect or incomplete, notify us within 7 days of receiving it.

   • Richmond Ultrasound Services will send the correct item at no additional cost.

4. Non-Returnable Items

   • For hygiene and safety reasons, maternity clothing, children’s clothing, and accessories are not returnable unless they are defective or incorrect.

5. Exchanges

   • Exchanges are only available for damaged, defective, or incorrect items.

   • We cannot offer exchanges for size or style preferences.

6. Refunds

   • Refunds are only issued if a replacement is unavailable.

   • Approved refunds will be processed to the original payment method within 5–7 business days.

7. Contact Richmond Ultrasound Services

   • For questions or support, please reach out directly through our website: richmondultrasoundservices.com

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